Public Service Officer

The Public Service Officers (PSO) are non-sworn staff members who provide 24-hour assistance to customers at the police desk of the police station. The PSO is generally the first person that a customer interacts with when entering the lobby or calling the police station.

The PSOs provide vital law enforcement support by maintaining warrants, entering data, and monitoring the state and national law enforcement computer systems. Further, the PSOs provide assistance to the public by issuing alarm permits, accepting residential security watch applications, and providing vital information on city services to customers.


The PSO section can fingerprint for non-concealed handgun license purposes on Tuesdays, Wednesdays, and Thursdays from 10 a.m. to 4 p.m. excluding city recognized holidays. The cost is $10 per card.

For concealed handgun licensing fingerprinting information please visit the Texas Department of Public Safety website.

Fingerprinting services are temporarily suspended effective March 18, 2020 due novel coronavirus now designated SARS-CoV2 which causes the disease COVID-19.  We will continue to monitor the situation and begin these services again after the health emergency has ended.